- Health Care Solutions
Individuals and Families
With plans designed to fit your needs and your budget, we make getting a quote for coverage easy. See what we have to offer in your local area. Learn More>
- Services & Support
Manage Your Plan
Make the most of your health and benefits online with My Online ServicesSM, your go-to source for everything related to your CoventryOne plan. It's free to use, secure and can be personalized. Login or Register>
- Wellness Resources
Discount Programs
Valuable extras are part of every plan. Take advantage of a variety of discount programs designed to complement plan benefits. Learn More>
- Contact Us
Provider Inquiries

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- Provider Inquiries
For provider support questions pertaining to the Coventry Health Care, Inc. business, please refer to the following contact and support information available below:
- For Directprovider.com functional issues, please call Net Support at 1-866-629-3975
- For problems with Coventry electronic claims transactions, call Front-End Operations (FEO) at 302-283-6570 or email EDIclaims@cvty.com
- For claim issues using an Emdeon product, call Batch Help Desk @ 1-800-845-6592
The addresses and phone numbers of our main offices are available in the corporate section of our website.
Ancillary, hospital, and physician representatives are available in your geographical area. We are available Monday through Friday from 8:30 a.m. - 5:00 p.m.
Central Pennsylvania
(800) 788-5448 or (717) 540-6325 - Harrisburg office
Western Pennsylvania/Northern Ohio
(800) 735-2202 - Pittsburgh Office
Southeastern Pennsylvania
(866) 522-3886 or (610) 729-7500 - Plymouth Meeting office
Southern Ohio
(800) 896-9612 or (304) 234-5100 - Wheeling Office
Northwestern Pennsylvania
(814) 878-1700 - Erie Office
Contact the Customer Service Organization for Claims, Benefits, and Eligibility:
(800) 788-5448 - Central Pennsylvania
(800) 735-4404 - Western Pennsylvania
Website
Have a question about the site?
Contact the Net Support Team at 1-866-213-0807. Or, you may submit questions to us electronically by clicking the Message Center link in the gold left navigation bar. By logging in or registering for My Online Services, our secure member functionality, you'll be guaranteed that your question will remain confidential.
Join Our Network
Our network includes more than 4,800 hospitals, 555,000 professional providers and 68,000 pharmacies. Our ever-expanding network speaks to our client satisfaction. We are proud of our track record of success and aggressive growth supported by exceptional service.
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Manage all your Coventry health plan needs at our secure, one-stop, multi-functional provider portal.
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