For provider support questions pertaining to the Coventry Health Care, Inc. business, please refer to the following contact and support information available below:

• For Directprovider.com functional issues, please call Net Support at 1-866-629-3975
• For problems with Coventry electronic claims transactions, call Front-End Operations (FEO) at 302-283-6570 or email EDIclaims@cvty.com
• For claim issues using an Emdeon product, call Batch Help Desk @ 1-800-845-6592 

The addresses and phone numbers of our main offices are available in the corporate section of our website.

Ancillary, hospital, and physician representatives are available in your geographical area. We are available Monday through Friday from 8:30 a.m. - 5:00 p.m.

Central Pennsylvania
(800) 788-5448 or (717) 540-6325 - Harrisburg office

Western Pennsylvania/Northern Ohio
(800) 735-2202 - Pittsburgh Office

Southeastern Pennsylvania
(866) 522-3886 or (610) 729-7500 - Plymouth Meeting office

Southern Ohio
(800) 896-9612 or (304) 234-5100 - Wheeling Office

Northwestern Pennsylvania
(814) 878-1700 - Erie Office

Contact the Customer Service Organization for Claims, Benefits, and Eligibility:

(800) 788-5448 - Central Pennsylvania
(800) 735-4404 - Western Pennsylvania
 

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