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Personalized Search on My Online Services
If you’re already a member, the best way to search for a network provider in your area is to register or log in to My Online Services. Once you’re logged in, My Online Services knows your plan and your network, so your search for doctors, hospitals, specialists and more is easy and customized to you.
Login to My Online Services for a personalized provider search
Register for My Online Services in a few quick moments to open up your access to a personalized provider search and everything else related to your plan, benefits and health
Locate a Provider Using our Public Search Tools
If you’re not a member or if you’re just doing a quick search, use our public search tools to locate doctors, hospitals and other participating health care providers.
Always verify that the provider you choose is participating in our network before you receive services. While it is our goal to provide accurate information, our provider network is subject to change without notice. Providers in all areas of our service region are included in the provider search. Please be sure to select the correct product (PPO, etc.) when beginning any provider search.
Some self-funded employer groups have a Restricted Provider Arrangement (RPA). Except for authorized radiation therapy and emergency services, the RPA excludes coverage for nonemergency services provided by UPMC Presbyterian and UPMC Shadyside and their affiliated clinics.
If your employer has this RPA, all services, including facility and all physician charges incurred in conjunction with any nonemergency service or procedure performed, are not covered at the these facilities. Services at these facilities are only covered for emergencies. If you are not sure if your employer has an RPA, call Customer Service or ask your employer.
Search for a Provider
Choose "HMO, POS, PPO, or Lehigh Select" from the product drop-down. PPO members have access to in-network coverage with "Coventry National Network" providers, which are included in the PPO selection.
View Provider Search Demo
QualCare
Only for members with the QualCare logo on their ID cards. Call 1-800-788-8445 if you are having trouble locating a provider.
Mental Health and Substance Abuse
To locate a mental health or substance abuse provider, enter the provider search below:
Search for a mental health or substance abuse provider >>
HealthAmericaOne members: Call Customer Service for help locating a mental health provider.
Laboratories
Other Providers
EyeMed Vision Providers - Choose "Select" as your network and enter your zip code.
The Diabetes Physician Recognition Program
The Diabetes Physician Recognition Program (DPRP) was created by NCQA and the American Diabetes Association. This search directs you to physicians awarded recognition for demonstrated high quality care to patients with diabetes. Note: not all DPRP physicians participate in the HealthAmerica network.My Online Services
Access your health care information & manage your personal health with our wellness tools.
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